Shipping / delivery time
Our iLAIK extendable table is dispatched in Germany, Austria and Switzerland with our logistics partner via Hermes 2-men-handling and delivered to your door. In Italy/South Tyrol and Switzerland, we deliver via a forwarding agent with prior notification by telephone. Shipping costs are included in the sales price for Germany and Austria. In Switzerland and Italy an additional logistics fee is charged. Assembly is not included in the sales price.
We reserve the right to use alternative logistics companies if necessary.
Delivery generally takes place on working days, with prior notification by e-mail or, if required, by telephone. Delivery on Saturdays is also possible on request and for an additional charge. A deviation from the specified delivery times may occur due to unforeseen circumstances (e.g. traffic situation, illness, shortage of skilled workers, force majeure, etc.). Complaints in this regard can therefore not be considered.
One delivery attempt is free of charge. All further delivery attempts are subject to a charge of 50 EUR/48 CHF.
The sales prices for Switzerland are net sales prices. A flat rate for customs/logistics must be paid in addition to the total net amount in CHF: Extendable table 80 x 80 or 80 x 120 cm: 305 CHF, extendable table 90 x 160 or 90 x 200 cm: 353 CHF, chair and accessories 24 CHF each, sample box 10 CHF. Chairs are only supplied in combination with a table order.
An additional 8.1% import sales tax is payable. This will be invoiced by the shipping company on delivery. Details can be found in our price list for Switzerland.
In addition to the sales prices in the Italy/South Tyrol price list, there is an additional € 125 in
shipping costs per extendable table, € 25 per chair and accessory and € 5 for the sample box.
Our delivery time is approx. 12 weeks after receipt of payment for all iLAIK items that are not in stock, such as configured items.
Sale items are in stock.
During the Christmas and Easter period, the delivery time may be extended by up to approx. 2 weeks.
The production and specified delivery time begins after receipt of payment. The valid delivery time is stated in the order confirmation and can be seen in advance in your shopping cart.For orders where individual products have different delivery times, the total delivery time is based on the longer value.
Self-collection is possible on request for iLAIK items from the sale and can take place at one of our LAIK touchpoints, depending on availability.
Deliveries to packing stations are not possible.Small items of furniture, such as chairs or a set of table legs, are sent by parcel service.The iLAIK sample box will be sent by post.
When exercising your right of withdrawal, please return your iLAIK to us in its original packaging so that it is optimally protected.If the iLAIK extendable table does not arrive in its original packaging, we reserve the right to retain the amount for any damage caused to the furniture.We will have the furniture collected from you by our logistics service provider.