Shipping / delivery time
If your iLAIK is not picked up yourself, shipping costs will be added.
You will see this before you click on the buy button.
Our delivery time is currently approx. 8 weeks for all iLAIK items that are not in stock, such as configured items. Sale items are in stock and can be picked up in the respective showroom.
Production and the specified delivery time generally begin after receipt of payment. The valid delivery time is stated in the order confirmation and can be seen in your shopping cart in advance. For orders in which individual products have different delivery times, the total delivery time is based on the longer value.
During the Christmas and Easter periods, the delivery time can be extended by up to 2 weeks. Currently we only deliver our iLAIK articles in Germany. The delivery takes place in principle on the dispatch route.
Collection by the customer is possible in two cases, in the first case if collection was selected when ordering (collection from Spedition Paulus GmbH, Dieselstrasse 25, 85748 Garching, collection possible from 8 a.m. to 5 p.m., taking into account a lunch break from 12 p.m. to 1 p.m.) and in the second case, when it comes to iLAIK items from the sale, which can be picked up in one of the two LAIK showrooms in Fürstenfeldbruck or Munich, depending on availability.
Deliveries to packing stations are not possible. Small pieces of furniture are sent by parcel service, while large pieces of furniture are sent by two-man shipping. When shipping by forwarding agent, a date is set before delivery. A total of two delivery attempts are free of charge. All further delivery attempts are chargeable and are charged at 40 EUR.
We ask you to return your iLAIK to us in the original packaging when exercising your right of withdrawal so that it is optimally protected. We pick up the goods. We bear the costs of returning the goods, which can normally be returned by post. You bear the direct costs of returning the goods which, due to their nature, cannot normally be returned by post. For goods that, due to their nature, cannot normally be returned by post, these amount to between 50 and 100 EUR.